SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Teetan Storage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teetanstorge.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as described, recommend.
The bag corresponds to the description. Medium size roomy bag. Delivered quickly. The store is happy.
Сумочку заказываю 2-й раз. Точно такой же пользовалась почти 3 года. Сама сумка в идеальном состоянии, только крепёж от длинного ремня перетёрся.У меня в эту сумку помещается ланчбокс, бутылочка 0,35,при необходимости ещё и зонтик. На вид сумка маленькая, но вместительная. Продавца рекомендую!!! Очень быстро пришла посылка. Заказ-6.03.21Пришла на почту 23.03.21.
The bag came a little crumpled. But I think I'll fix it in the process of socks.
GOODS OK ==== FEEDBACK ==== KUPUJACEGO ===== Thank all comply with description 100% smooth recommend this store and definitely cos u it zamówię again 100% with its store again yours. ARTHUR. SOL. [Smile] [Smile] delivery 10 days approx super ....
Very nice bag. Not a big little girl. That's it. It's good too. Three separate. Super.
The bag is cool, packed well. Came in 18 days. I did not communicate with the store.
Thank you so much, the delivery is fast, the bag is super, the seams are even, odorless packed well, came without creases. As a gift put a rubber band. Seller recommend. Thank you again, prosperity, and good sales!!!!☺& Middot;
I liked the bag, everything suits. Thank you store.
Loved. If could give more stars. Thank you
I'm very happy with the purchase! Thank you! All as in the picture and in the description, smooth, stylish... Super!!!
Handbag is excellent!!! Thank you very much to the store!!!
The bag really liked. neat all as described. Looking good. Three departments. True inside the material as if the paper all rushes, but it's not fundamental. Locks all work. Without creases, the whole even inside put the inflated package. I came quickly. The store put a small gift. Nice. Price also good. So order will not regret. There was no reason with the seller. I liked everything and quickly sending and delivery and the bag itself. Recommend.
A perfect gift for mother-in-law. I was lucky-when transportation did not crumple. the store put a gift-rubber for hair. Thanks!
Handbag-class! Not big and not small. My tablet is placed perfectly, the purse is large, of course, too, phone and notebooks. Thank you to the store, came a handbag in perfect condition
Handbag cudowna, refined and every inch. Really super, super. Thank you stores and recommend
Beautiful bag, I'm delighted with it. Comfortable and roomy
Everything is exactly as in the photos, I liked it, thank you
The bag really liked! Class!
Handbag liked. I recommend the store.
Many thanks for the bag is very davolna
Miy good product I'm happy
Verry cute and usefull bag
I liked the bag. Goods came Fast. Seller recommend.
super!