SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Teetan Storage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teetanstorge.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Inside the package there was no air, but it did not seem to crumble. Somehow I thought she was a little more.
Good handbag, very comfortable and roomy
A good bag for this cost
Very fast delivery. All stores would work like that. Thank you. I like it.
The bag is super, as in the photo. Im happy
Very beautiful, like the picture. Was very happy with the product, the ravidino is a very reliable store.
Bag excellent
Cool handbag, as in the store's photo! Soft, comfortable, not big, but everything that needs to be contained in itself! I recommend the seller and the bag. It came very quickly for two weeks!
The color is very delicious. The photo does not convey a shade. Coffee cream color. Super
Simpotichnaya!
Bag as store photo. For its price featuring. But I have without a pocket inside the bag. The color is dark beige.
A good bag for socks as a trend. The lining is thin, inside one large compartment and a small zipper. Color is not beige, but rather milky white, enough brand in my opinion-for daily wear is not practical. In the photo, the product looks more interesting, but for such money is quite good. The goods came very quickly-days 10 to Arkhangelsk
Very nice bag, identical to the photo
Best store, very happy client
Delivery 1 week before Ukraine. I'm shocked. It's just fire! The bag is cool, took at a good discount. Now these are very fashionable. I'm happy to buy, I recommend!
Bigger than it looks, it surprised me.
Cool
Handbag description corresponds, reached 3 weeks in Altai territory, thanks to the store
The bag is great. I ordered a beige one. Looks like in all the photos exactly in the same way.
Handbag cool! As in the photo. Came to the Irkutsk region quickly, less than a month! To buy I recommend!!!
Ras the bag is identical to photo
Came for two weeks, corresponds to the description, the order is satisfied, there is a small dent on the side, but this is a trivia, recommend
To Moscow in 11 days reached the parcel. Got it in the post office. Super. Thank you
The bag is great. I advise the store.
The bag is cool, reached 16 days to Moscow) exactly worth its money